Date(s) - Monday, May 22, 2017
Institute of Public Administration
Facilitators Julia Barrett & Bríd McGrathMake a Booking →
Bamboozled by the ever-increasing mountain of information?
Confused by the proliferation of search tools?
This training course is designed for library staff who wish to improve their ability to answer users’ enquiries by:
- learning how to establish the user’s ‘real’ question and to get to the right answer
- learning how to plan their searches
- understanding how to construct searches using relevant databases and the Internet
The course will be practical and participative. Participant numbers are limited to 18, to ensure individual attention.
- 09.15 Registration
- 09.30 Welcome and Introductions
- 10.00 Effective Communication with users (Julia)
- 10.45 Tea/Coffee
- 11.00 Enquiry work and the reference interview (Julia)
- 11.45 Planning searches (Bríd)
- 12.45 Lunch
- 1.30 Using Research Databases (includes practical) (Brid)
- 2.30 Tea / coffee
- 2.45 Searching the Web (includes practical) (Julia)
- 4.00 Questions & answers; evaluation
Bookings are closed for this event.